We help entrepreneurs make a difference. To leverage the benefits of MSMEs in Nigeria, MSMEs need leaders who bring new ideas and are able to manage in a volatile economy.
In our commitment to serve micro, small and medium enterprises, the School of Enterprise Management provides hands on, experiential entrepreneurship education and co-created consultancy services that support graduates, prospective and practicing entrepreneurs as well as business professionals in creating value and building sustainable businesses.
Our Courses
CEO Master Class Fees: NGN 150,000
Duration: 4 Days
Target Audience: Current and aspiring CEOs of SMEs, start-ups, and established companies; Founders, business owners, and top-level executives
Practical Benefits: Participants will learn to think and act like a CEO. They will develop high-level strategic planning skills, improve decision-making processes, and gain insights into effective leadership, corporate governance, and sustainable business growth. The training will equip them with the tools to navigate complex market challenges and lead their organizations to success.
Course Outlines:
- Strategic Leadership and Vision
- Crafting and Communicating a Compelling Vision
- Navigating the Global Business Landscape
- Leading Change and Transformation
- Corporate Governance and Board Relations
- Balancing Governance and Operations
- Ethical and Responsible Leadership
- Case Studies and Exercises
- Strategic Decision-Making
- Frameworks for Business Analysis (SWOT, PESTLE, BCG Matrix)
- Risk Assessment and Management
- Scenario Planning and Adaptive Leadership
- High-Stakes Negotiation and Diplomacy
- Stakeholder Engagement and Public Relations
- Personal Brand Management and Legacy
- Case Studies and Exercises
- Financial Acumen for Executives
- Understanding Financial Statements
- Cost Control and Investment Decisions
- Raising and Managing Capital for Growth
- Mergers, Acquisitions, and Due Diligence
- Risk Management and Financial Forecasting
- Case Studies and Exercises
- Building High-Performance Organizations
- Fostering a Culture of Innovation and Resilience
- Digital Transformation and Technology Integration
- Data-Driven Decision Making
- Business Model Innovation
- Talent Management and Succession Planning
- Leading in Volatile and Uncertain Environments
- Case Studies and Exercises
Leadership and Management Fees: NGN 150,000
Duration: 4 Days
Target Audience: Team leaders, department heads, middle and senior managers, aspiring managers, high-potential employees and anyone in a supervisory role.
Practical Benefits: Participants will enhance their leadership and management abilities. They will learn to motivate teams, delegate tasks effectively, resolve conflicts, and foster a positive and productive work environment. The program helps them transition from being a great individual contributor to an effective leader who can inspire and guide their team.
Course Outlines:
- Understanding Leadership and Management
- Differences and Intersections between Leadership & Management
- Leadership Styles and Situational Leadership
- Emotional Intelligence for Leaders
- Building Trust, Influence and Credibility
- Corporate Ethics and Compliance
- Leading with Integrity
- Case Studies and Exercises
- Strategic Leadership
- Vision Setting and Aligning Organizational Goals
- Leading through Change and Uncertainty
- Coaching and Mentoring Your Team
- Succession Planning and Talent Development
- Fostering a Diverse and Inclusive Workplace
- Case Studies and Exercises
- Performance and Productivity Management
- Goal Setting and Performance Metrics
- Conducting Effective Performance Reviews
- Managing Underperformance
- Time Management and Prioritization for Managers
- Motivation Theories and Application at the Workplace
- Performance Appraisal and Feedback Systems
- Case Studies and Exercises
- Effective Team Management
- Delegation and Empowerment
- Motivating and Engaging Your Team
- Building High Performing Team
- Giving and Receiving Constructive Feedback
- Managing Team Conflict and Dynamics
- Case Studies and Exercises
Strategic Marketing and Sales: Actionable Selling Skills Fees: NGN 150,000
Duration: 4 Days
Target Audience: Sales professionals, marketing managers, sales officers, entrepreneurs, SME owners, customer relationship managers and business development executives.
Practical Benefits: Participants will boost their sales and revenue. They'll acquire modern sales techniques, learn to identify and target the right customers, craft compelling value propositions, and close deals more effectively. The focus is on practical, actionable skills that can be applied immediately to improve sales performance.
Course Outlines:
- Foundations of Strategic Marketing
- Understanding Markets, Customers, and Competitors
- Market Segmentation and Target Audience Analysis
- Crafting Your Unique Value Proposition
- Aligning Marketing and Sales Efforts
- Developing Unique Value Propositions (UVP)
- Branding and Positioning Strategies
- Case Studies and Exercises
- Digital Marketing Essentials
- Social Media Strategy for MSMEs
- Content Marketing and Lead Generation
- Brand Building and Storytelling
- Marketing Analytics and ROI Measurement
- Case Studies and Exercises
- Sales Psychology and Buyer Behavior
- Understanding Customer Decision-Making Process
- Building Rapport and Trust in Sales
- Overcoming Objections and Closing Deals
- Integrating Marketing with Sales Strategy
- Building Long-Term Customer Loyalty
- Studies and Role-Plays
- High-Impact Selling Skills
- Prospecting and Lead Qualification
- Needs-Based Selling and Active Listening
- Overcoming Objections and Handling Rejection
- Negotiation and Closing Techniques
- Consultative and solution selling
- Upselling, cross-selling, and retention strategies
- Case Studies and Exercises
Employability and Entrepreneurial Skills Fees: NGN 150,000
Duration: 4 Days
Target Audience: Students, fresh graduates and undergraduates, job seekers and early career professionals, young entrepreneurs, start-up founders and individuals looking to start their own businesses.
Practical Benefits: Participants will increase their chances of securing a job or successfully launching a business. They will develop essential soft skills like communication, problem-solving, and teamwork, as well as an understanding of how to identify business opportunities, create a business plan, and navigate the initial stages of entrepreneurship.
Course Outlines:
- Building a Professional Career
- Crafting an Impactful Resume and Cover Letter
- Mastering Job Search Strategies
- Interview Preparation and Techniques
- Personal Branding and Professional Networking
- Time Management and Productivity Tools
- Collaboration, Teamwork, and Adaptability
- Case Studies and Exercises
- Financial Literacy for Work & Business
- Personal Finance Management
- Business Budgeting and Accounting Basics
- Managing Cash Flow and Profitability
- Pricing Strategy and Financial Projections
- Understanding Credit, Loans, and Financial Risk
- Case Studies and Exercises
- The Entrepreneurial Mindset
- Traits of Successful Entrepreneurs
- Identifying Market Gaps and Business Opportunities
- Ideation and Feasibility Analysis
- Business Model Canvas and Lean Start-Up Methods
- Innovation and Creativity in Entrepreneurship
- Analytical thinking for workplace efficiency
- Case Studies and Exercises
- Launching Your Business
- The Components of a Business Plan
- Sourcing Capital and Funding Options
- Legal and Regulatory Requirements
- Scaling and Sustaining Small Businesses
- Marketing for Startups
- Case Studies and Exercises
Financing for Entrepreneurs: Investible Grants, Credits, and Loans Sourcing Fees: NGN 150,000
Duration: 4 Days
Target Audience: Aspiring and existing entrepreneurs, startup founders, and small business owners.
Practical Benefits: Participants will unlock access to funding. They will learn how to identify various funding sources, from grants and venture capital to loans. The training will cover how to prepare a compelling business pitch, create a financial forecast, and understand the requirements and processes for securing credits, loans or grants.
Course Outlines:
- Exploring Financing Options for Startups: Grants and Non-Dilutive Funding
- Identifying Potential Grant Opportunities (Government, Foundations, Corporate)
- Understanding Grant Application Requirements
- Writing a Compelling Grant Proposal
- Case Studies and Exercises
- Business Loans and Lines of Credit
- Understanding Different Types of Loans
- Assessing Eligibility and Creditworthiness
- Preparing a Professional Loan Application
- Case Studies and Exercises
- Building an Investible Business Plan
- Key Components of a Business Plan
- Creating a Robust Financial Model
- Crafting a Persuasive Executive Summary
- Case Studies and Exercises
- Sourcing and Pitching to Investors
- Identifying and Networking with Potential Investors
- Preparing a Powerful Pitch Deck
- Practising Your Pitch and Q&A
- Case Studies and Exercises
- Sustainable Financial Management
- Loan Repayment Strategies
- Avoiding Over-Leverage and Financial Pitfalls
- Building Investor Confidence through Transparency
- Structuring Your Finances Post-Funding
- Tracking and Reporting on Fund Usage
- Case Studies and Exercises
Building and Sustaining Patronage through Market Driving Strategies Fees: NGN 150,000
Duration: 4 Days
Target Audience: Business owners, marketing professionals, business development professionals, entrepreneurs, brand managers, and customer relationship managers.
Practical Benefits: Participants will build a loyal customer base. They will learn how to go beyond basic marketing by creating strategies that anticipate and shape market needs. The program will teach them to foster strong customer relationships, enhance brand loyalty, and create long-term value that keeps customers coming back.
Course Outlines:
- Building and Sustaining Market-Oriented Mindset
- Moving from Product-Driven to Customer-Driven Strategy
- Identifying and Understanding Your Ideal Customer Persona
- Conducting Effective Market Research
- Developing a Clear and Compelling Value Proposition
- Aligning Your Products/Services with Customer Needs
- Communicating Your Value Effectively
- Case Studies and Exercises
- Creating a Powerful Brand
- Crafting a Strong Brand Identity
- Strategies for Brand Building
- Managing Brand Reputation
- Customer Experience Management
- Building an Effective Online Presence
- Case Studies and Exercises
- Sustaining Patronage and Fostering Loyalty
- Mapping the Customer Journey
- Identifying and Improving Key Touchpoints
- Collecting and Acting on Customer Feedback
- Implementing a Customer Loyalty Program
- Building a Customer Community around Your Brand
- Handling Customer Complaints and Turning them into Opportunities
- Case Studies and Exercises
- Sustaining Patronage in Dynamic Markets
- Adapting to Changing Market Trends
- Innovation and Product Diversification
- Measuring Marketing Performance (KPIs, ROI)
- Identifying Customer Needs and Preferences
- Market Segmentation, Targeting, and Positioning
- Tools for Market Intelligence Gathering
- Pricing Strategies for Competitiveness
Digital Marketing and E-Commerce Fees: NGN 150,000
Duration: 4 Days
Target Audience: Business owners, marketing and sales professionals, content creators and digital freelancers and individuals interested in selling products or services online.
Practical Benefits: Participants will expand their online presence and sales. They will master key digital marketing channels like social media, search engine optimization (SEO), email marketing, and content marketing. The training will also cover setting up and managing an e-commerce store, processing payments, and fulfilling orders efficiently.
Course Outlines:
- Digital Marketing Fundamentals
- Understanding the Digital Landscape: Website, Social Media, Email, and Mobile
- Identifying Your Target Audience Online
- Defining Key Performance Indicators (KPIs) for Digital Campaigns
- Search Engine Optimization (SEO)
- Understanding Keywords and on-page Optimization
- Basics of Search Engine Marketing (SEM) and Pay-Per-Click (PPC) Advertising
- Case Studies and Exercises
- Content and Social Media Marketing
- Creating Engaging and Valuable Content
- Developing a Social Media Strategy
- Using Social Media Platforms for Community Building and Customer Engagement
- Case Studies and Exercises
- E-Commerce Platform and Operations: Setting Up an Online Store
- Choosing the right E-Commerce Platform (e.g., Shopify, WooCommerce)
- Designing a User-Friendly and Visually Appealing Online Store
- Listing Products and Managing Inventory
- Understanding Order Fulfilment and Shipping Options
- Integrating Payment Gateways
- Handling Customer Service and Returns
- Case Studies and Exercises
- Measuring and Optimising Digital Performance: Data Analysis with Google Analytics
- Navigating the Google Analytics dashboard
- Interpreting key metrics (traffic, bounce rate, conversion rates)
- Setting up and tracking goals
- Understanding the conversion funnel
- A/B testing for website and landing pages
- Strategies to improve conversion rates
- Case Studies and Exercises
Information and Communication Technology (ICT) for Small Businesses Fees: NGN 150,000
Duration: 4 Days
Target Audience: Owners and employees of micro, small, and medium enterprises (MSMEs) and entrepreneurs seeking tech-enabled growth.
Practical Benefits: Participants will leverage technology to improve business efficiency. They will learn about practical, affordable ICT tools for tasks like inventory management, customer communication, and data analysis. The goal is to demystify technology and show how it can save time, reduce costs, and streamline operations.
Course Outlines:
- Essential ICT Tools for Productivity
- Using Office Suites (E.G., Google Workspace, Microsoft Office 365)
- Using Cloud Storage for File Management and Collaboration
- Effective Use of Email and Instant Messaging Platforms
- Introduction to Video Conferencing and Virtual Meetings
- Building and Maintaining a Small Business Network
- Case Studies and Exercises
- Building an Online Presence
- The Importance of a Professional Website
- Using Website Builders (E.G., Wix, Squarespace)
- Simple E-Commerce Integration for Product Sales
- Setting Up and Optimizing Business Social Media Profiles
- Creating a Content Plan for Social Media
- Understanding Social Media Analytics
- Case Studies and Exercises
- ICT Security and Data Management
- Common ICT Risks and Cybersecurity Practices
- Recognizing and Avoiding Common Cyber Threats
- Protecting Sensitive Customer and Business Data
- Data Backup and Recovery
- Cloud Computing and Backup Systems
- Developing a Simple Data Recovery Plan
- Case Studies and Exercises
Customer Service Excellence for a Competitive Edge in the 21st Century Global Economy Fees: NGN 150,000
Duration: 4 Days
Target Audience: Customer service representatives, frontline employees, managers, and business owners.
Practical Benefits: Participants will elevate their customer service standards. They will learn techniques for effective communication, handling difficult customers, and turning complaints into opportunities. The training emphasizes creating a customer-centric culture that builds a positive brand reputation and drives repeat business.
Course Outlines:
- Defining Customer Service Excellence
- Understanding Customer Expectations
- The Link Between Service Quality and Business Success
- Creating A Customer-Centric Culture
- Key Performance Indicators (KPIs) for Customer Service
- Gathering and Analyzing Customer Feedback
- Using Feedback to Drive Continuous Improvement
- Case Studies and Exercises
- Problem-Solving and Complaint Resolution
- The Art of Complaint Handling
- Viewing Complaints as Opportunities
- The A.P.O.L.O.G.Y. Model for Service Recovery
- De-Escalating Difficult Situations
- Root Cause Analysis for Customer Issues
- Empowering Staff to Make Decisions
- Following Up and Ensuring Customer Satisfaction
- Case Studies and Exercises
- Building Customer Loyalty
- Creating Memorable Experiences
- Going Above and Beyond for the Customer
- Personalization and Anticipation of Needs
- The Role of Surprise and Delight
- Case Studies and Exercises
- Data-Driven Insights and Digital Tools for Customer Service
- Customer Relationship Management (CRM) Systems
- Chatbots and Artificial Intelligence (AI) in Service
- Social Media for Customer Engagement
- Using Data to Understand Customer Behavior
- Identifying Trends and Predicting Needs
- Protecting Customer Data and Privacy
Agribusiness Development and Management Fees: NGN 150,000
Duration: 4 Days
Target Audience: Farmers, agro-processors, agribusiness entrepreneurs, agriculture-focused NGOs, government agencies, agribusiness investors and cooperatives.
Practical Benefits: Participants will grow a profitable agribusiness. The program will cover modern farming techniques, supply chain management, market access, and financial planning specific to the agricultural sector. Participants will learn how to transform a farm into a sustainable and profitable business venture.
Course Outlines:
- Introduction to Agribusiness
- What is Agribusiness?
- The Agribusiness Value Chain
- Key Sectors in Agribusiness (Production, Processing, Distribution)
- The Role of Technology in Modern Agriculture
- Developing A Business Model for an Agricultural Venture
- Conducting Market Research and Feasibility Studies
- Securing Funding and Investment
- Case Studies and Exercises
- Financial Management for Agribusiness
- Creating an Agricultural Budget
- Managing Cash Flow in a Seasonal Business
- Costing and Profitability Analysis
- Identifying and Mitigating Agricultural Risks (Weather, Market, Pests)
- The Role of Agricultural Insurance
- Diversification Strategies to Reduce Risk
- Case Studies and Exercises
- Marketing and Value Chain Management
- Agricultural Marketing Strategies: Identifying Target Markets
- Direct Marketing Vs. Selling Through Intermediaries
- Branding and Packaging of Agricultural Products
- Building and Managing a Strong Value Chain
- Post-Harvest Handling and Storage
- Quality Assurance and Food Safety Standards
- Exploring Value Addition and Processing
- Case Studies and Exercises
- Policy, Regulation, and Agribusiness Growth
- Understanding Agricultural Policies
- Government Support and Subsidies
- Trade Policies and International Markets
- Regulatory Compliance
- Scaling Your Agribusiness: Accessing Finance and Credit
- Forming Cooperatives and Partnerships
- Expanding into New Markets
| Year | Month | Cost |
|---|---|---|
| 2023 |
JAN 23th to 25th Durration: 3 Days JUN 19th to 21th Durration: 3 Days OCT 09th to 11th Durration: 3 Days |
₦80,000 |
| 2024 |
JAN 22th to 24th Durration: 3 DAYS JUN 17th to 19th Durration: 3 DAYS OCT 07th to 09th Durration: 3 DAYS |
₦80,000 |
| Year | Month | Cost |
|---|---|---|
| 2023 |
MAR 06th to MAY 26th Durration: 3 Month AUG 07th to OCT 27th Durration: 3 Month |
₦150,000 |
| 2024 |
MAR 04th to MAY 24th Durration: 3 Month AUG 05th to OCT 25th Durration: 3 Month |
₦150,000 |
| Year | Month | Cost |
|---|---|---|
| 2023 |
FEB 13th to 17th Durration: 1 Week (Excluding Wednesday) AUG 08th to 12th Durration: 1 Week (Excluding Wednesday) SEPT 11th to 15th Durration: 1 Week (Excluding Wednesday) |
₦100,000 |
| 2024 |
FEB 12th to 16th Durration: 1 Week (Excluding Wednesday) AUG 06th to 10th Durration: 1 Week (Excluding Wednesday) SEPT 09th to 13th Durration: 1 Week (Excluding Wednesday) |
₦100,000 |
| Year | Month | Cost |
|---|---|---|
| 2023 |
FEB 08th to 22th Durration: 3 Face to Face Days MAY 10th to 24th Durration: 3 Face to Face Days OCT 04th to 18th Durration: 3 Face to Face Days |
₦80,000 |
| 2024 |
FEB 07th to 21th Durration: 3 Face to Face Days MAY 08th to 22th Durration: 3 Face to Face Days OCT 02nd to 16th Durration: 3 Face to Face Days |
₦80,000 |
| Year | Month | Cost |
|---|---|---|
| 2023 |
MAR 06th to 08th Durration: 3 Days JUN 05th to 07th Durration: 3 Days NOV 20th to 22th Durration: 3 Days |
₦80,000 |
| 2024 |
MAR 04th to 06th Durration: 3 Days JUN 03th to 05th Durration: 3 Days NOV 18th to 20th Durration: 3 Days |
₦80,000 |
| Year | Month | Cost |
|---|---|---|
| 2023 |
FEB 20th to 22th Durration: 3 Days JUN 05th to 07th Durration: 3 Days NOV 13th to 15th Durration: 3 Days |
₦80,000 |
| 2024 |
FEB 19th to 21th Durration: 3 Days JUN 03th to 05th Durration: 3 Days NOV 11th to 13th Durration: 3 Days |
₦80,000 |
| Year | Month | Cost |
|---|---|---|
| 2023 |
JAN 14th to 28th Durration: 3 Face to Face Days (Fridays) JUL 07th to 21th Durration: 3 Face to Face Days (Fridays) OCT 06th to 20th Durration: 3 Face to Face Days (Fridays) |
₦80,000 |
| 2024 |
JAN 12th to 26th Durration: 3 Face to Face Days (Fridays) JUL 05th to 19th Durration: 3 Face to Face Days (Fridays) OCT 19th to 18th Durration: 3 Face to Face Days (Fridays) |
₦80,000 |
| Year | Month | Cost |
|---|---|---|
| 2023 |
MAR 20th to 23th Durration: 4 Days MAY 15th to 18th Durration: 4 Days OCT 23th to 26th Durration: 4 Days |
₦80,000 |
| 2024 |
MAR 18th to 21th Durration: 4 Days MAY 13th to 16th Durration: 4 Days OCT 21th to 24th Durration: 4 Days |
₦80,000 |
| Year | Month | Cost |
|---|---|---|
| 2023 |
FEB 13th to 15th Durration: 3 Days OCT 09th to 11th Durration: 3 Days DEC 04th to 06th Durration: 3 Days |
₦80,000 |
| 2024 |
FEB 12th to 14th Durration: 3 Days OCT 07th to 09th Durration: 3 Days DEC 02th to 04th Durration: 3 Days |
₦80,000 |
| Year | Month | Cost |
|---|---|---|
| 2023 |
JAN 09th to 11th Durration: 3 Days JUL 03th to 05th Durration: 3 Days NOV 06th to 08th Durration: 3 Days |
₦80,000 |
| 2024 |
JAN 08th to 10th Durration: 3 Days JUL 01st to 03th Durration: 3 Days NOV 04th to 06th Durration: 3 Days |
₦80,000 |
| Year | Month | Cost |
|---|---|---|
| 2023 |
MAR 13th to 15th Durration: 3 Days JUL 10th to 12th Durration: 3 Days OCT 09th to 11th Durration: 3 Days |
₦80,000 |
| 2024 |
MAR 13th to 15th Durration: 3 Days JUL 10th to 12th Durration: 3 Days OCT 09th to 11th Durration: 3 Days |
₦80,000 |
| Year | Month | Cost |
|---|---|---|
| 2023 |
JAN 23th to 25th Durration: 3 Days AUG 14th to 16th Durration: 3 Days NOV 06th to 08th Durration: 3 Days |
₦80,000 |
| 2024 |
JAN 22th to 24th Durration: 3 Days AUG 12th to 14th Durration: 3 Days NOV 04th to 06th Durration: 3 Days |
₦80,000 |
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